UPCA was founded in 2003 to
offer the highest level of professional membership, training, advice, and
networking to professional cleaners, and owners and managers of professional
cleaning companies.
UPCA is the most comprehensive professional cleaning organization available.
Through our member driven Forum, we offer professional advice on cleaning,
customer service, marketing, employee management, time and schedule management
and a variety of other topics.
UPCA was formed out of the need to increase professionalism and provide more
options to professional cleaners worldwide to share thoughts, ideas, and
success stories. UPCA strives to serve its members in a timely, friendly and
professional manner.
UPCA is a membership organization for cleaning professionals driven by
professionals in the residential home cleaning industry, commercial cleaning
industry, and the carpet cleaning industry. In achieving this level of
professionalism, we are guided by a solid foundation of principles and values
that are inherent in everything we do.
UPCA Member Code of Ethics
 adhere to the highest standards of professionalism, ethical conduct, and
personal integrity. We seek to work with those who share our commitment to
these ideals.
understand the needs of our members, partners, and customers and provide
them with quality and professional services.
recognize that small businesses owners and hard working people are central
to the success of our organization and we work hard to create an environment
that fosters open communications and encourages creativity. We treat everyone
with dignity, fairness, and respect.
challenge our members, partners, and customers to perform at the highest
possible levels, and we try to provide them with the leadership and resources
required to meet the challenge.
always seek to improve the quality and efficiency of our work in order to
benefit our membership base.
contribute to the community by through various charity and scholarship
programs to continue the most important skill of educating our youth.
provide an international network through which cleaning professionals can
share information about the techniques, strategies and methodologies in the
professional cleaning industry.
create an inclusive community for those interested in professional cleaning,
whether it is their primary focus or a related profession.
treat fairly all persons regardless of such factors as race, religion,
gender, disability, age, or national origin.
avoid injuring others, their property, reputation, or employment by false or
malicious action.
assist colleagues, members, and partners in their professional development
and to support them in their business endeavors.
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