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UPCA Frequently Asked Questions

  1. What is the United Professional Cleaning Alliance?


  2. How much does it cost to join the UPCA?


  3. How can I pay for my membership?


  4. How can I contact the UPCA?


  5. How long does it take after I register to receive benefits and be listed in the directory?


  6. Is there a 100% money-back guarantee?


  7. Can I use the information on the UPCA website in my business?


  8. Can I update my listing in the directory?


  9. How do I cancel my UPCA membership?


  10. Can I use the UPCA Logo in my copy/print and on my website?


  1. What is the United Professional Cleaning Alliance?

    2. UPCA was founded in 2003 to offer the highest level of professional membership, training, advice, and networking to professional cleaners, and owners and managers of professional cleaning companies.

    UPCA is one of the most comprehensive professional cleaning organizations available. Through our member driven Forum, we offer professional advice on cleaning, customer service, marketing, employee management, time and schedule management and a variety of other topics.

    UPCA was formed out of the need to increase professionalism and provide more options to professional cleaners worldwide to share thoughts, ideas, and success stories. UPCA strives to serve its members in a timely, friendly and professional manner.

    UPCA is a membership organization for cleaning professionals driven by professionals in the residential home cleaning industry, commercial cleaning industry, and the carpet cleaning industry. In achieving this level of professionalism, we are guided by a solid foundation of principles and values that are inherent in everything we do.

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  2. How much does it cost to join the UPCA?

    3. The price for joining the UPCA is only $14.95 per quarter:
    Quarterly Membership (Three Months) - $14.95
    Additional Categories ( Residential, Commercial, Carpet Cleaning or Professional Organizing )- $9.00 each   FREE!

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  3. How can I pay for my membership?

    4. We have chose PayPal as our payment gateway. PayPal is one of the safest, most widely accepted ways to pay for your purchases on the Internet. It lets you use funds from either your bank account or credit card; and you can use it with confidence: Your transactions are protected by PayPal's sophisticated fraud prevention system.

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  4. How can I contact the UPCA?

    5. You can send us an email using our Contact Us page.

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  5. How long does it take after I register to receive benefits and be listed in the directory?

    6. Once you register your company, your listing will be online immediately. You will recieve your confirmation email and password immediately and be able to able access the "Members Area".

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  6. Is there a 100% money back guarantee?

    7. Absolutely!  There is a three day trial period for membership in the UPCA. If you are unhappy with your membership, simply cancel your subscription within the first 3 days. We will refund your entire membership amount if you are not fully satisfied.

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  7. Can I use the information on the UPCA website in my business?

    8. Absolutely!  That's why we are here. Feel free to use anything on our website in your business. Most of the information was gathered from public sources. Some of the content is copyrighted and requires that you note the source of the content. If you have any questions about specific content, feel free to contact us.

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  8. Can I update my listing in the directory?

    9. Yes, in the event your business information changes or you need to update your listing, you can log in to your "Members' Area" and edit or update your account information.

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  9. How do I cancel my UPCA membership?

    10. Membership can be cancelled at anytime. You may cancel your membership in two ways.

    1. You can cancel your subscription in PayPal by following the steps below. A subscription can be cancelled up until the day of the next scheduled payment.
      1. Login to your PayPal Account.
      2. Click the My Account tab.
      3. Click the History tab.
      4. Click the Details of the subscription in question.
      5. Click Cancel Subscription.
      6. You have successfully cancelled the subscriber's subscription.

    2. Or you can contact us using our Contact Page. Please specify that you wish to cancel your membership and include the email address and company name registered on the account. Once the membership is cancelled, your directory listing will be removed.


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  10. Can I use the UPCA Logo in my copy/print and on my website?

    11. Yes, picture files of the logos are available by Clicking Here.

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